Privacy Policy
Brickyard Houses & Home Solutions uses website information to respond to inquiries, improve user experience, and support project communication. We do not sell user data.
What we collect
- Contact form details you submit (such as name, phone, email, and project notes)
- Chatbot messages used to respond to your request and route follow-up
- Basic analytics and usage signals used for website performance and improvement
Website analytics
Brickyard may collect basic website analytics such as pages visited, approximate location (city/state level only, derived from standard network information), device and browser type, referral source, and interactions with forms or chat. This helps improve the website, respond to inquiries, and understand service demand.
If a visitor submits contact information through chat, a form, or a callback request, Brickyard may connect that information to the inquiry or lead record for follow-up purposes.
We do not collect precise GPS location without your explicit browser permission. We do not use hidden fingerprinting intended to identify people across websites. We do not sell or share visitor data with third parties for advertising.
Analytics tools and cookies
We use analytics tools (including Microsoft Clarity) to understand website performance, navigation behavior, and usability improvements. These tools may use cookies or similar browser technologies. Session identifiers are used to understand page-to-page navigation within a single visit; they are not used to track individuals across websites or over time.
How information is used
- To respond to your service or project inquiry
- To coordinate callbacks and project communication
- To improve website quality, reliability, and user experience
- To understand which services attract interest and where demand exists
Chat and call records
Chat messages, call summaries, and form submissions may be stored as part of business records for follow-up, quality assurance, and training purposes. Sensitive personal data (SSN, Medicaid IDs, passwords) should never be submitted through these channels.
Important sensitive-data notice
Please do not submit sensitive personal data through website forms or chat, including Social Security numbers, Medicaid member IDs, insurance policy credentials, account passwords, or similar confidential identifiers.
Contact
Questions about privacy can be directed to Brickyard Houses & Home Solutions at Admin@brickyardhouses.com or by phone at (866) 230-1966.
